If they are needed in a limited space, the wall mount belt stanchion could be the option. If you are located somewhere near water or seeking an outdoor solution, our weatherproof and UV-resistant belt stanchion CAE-230 is perfect for you. If you want something that satisfies functional and decorative purposes at the same time, rope stanchion is the best option.
It is ok to apply stainless steel barriers for temporary outdoor events. As they are not designed for long-term outdoor applications, we highly suggest you take them indoors when the activity ends. For long-term outdoor usage and locations near water, please choose UV-resistant and weatherproof product CAE-230.
Yes, we have a showroom located in Markham, Ontario. If you are located in Greater Toronto Area and would like to take a look first and purchase in-store, you are always welcome. Self-pickup is also available for online orders.
Q5. My order has been placed a while ago but I didn’t have the confirmation email, invoice, and the tracking number.
Order confirmation/ invoice will be sent to your inbox once it’s in processing. Tracking detail will be updated to your email when it’s shipped. Delays may happen due to the current server condition. Don’t forget to check the junk mail too. If you still don’t receive it, we’re happy to assist.
Orders are processed as quickly as possible, therefore, may not be able to be changed once they are placed. If you do need to modify or cancel an order, please call us as soon as possible at 1-855-330-1133.
Shipping charges are calculated based on the number of packages, the actual weight, and the distance traveled. Large quantities will be delivered with LTL service.
In-stock items will be shipped out within 2 business days and the transit time depends on the locations. You will be able to track the order with the tracking number provided.
Please contact us for rush orders before purchase. We will try our best to expedite your items, but please note that express service is not guaranteed in peak season.
We also provide local same-day shipping services with extra charges.
Orders will be prepared for shipping immediately upon receiving to ensure they are delivered to our customers the first time, but please note that couriers request at least 1 business day to pick up the parcels.
Orders with multiple items may be shipped in separate packages and may arrive on different dates by a day or two. Please click the tracking link and scroll down to see associate shipment details.
Open and check all packages immediately upon delivery and call customer service at 1-855-330-1133 for damages or missing items.
For freight shipments, note any damage to the packaging on the bill of lading before the driver leaves:
- Keep ALL packing materials including inner and outer boxes and all packing materials.
- If possible take pictures of the damaged product and packaging.
- Notify us within 24 hrs after delivery.
Due to the limited time frame for us to file a claim for shipping damage, any damage not reported within 24 hours of delivery becomes the responsibility of the customer.
We do not provide warranties for products that are sold on this site, but merchandise may be returned for refund or exchange if the purchaser received damaged, defective, or the wrong item(s). The refund in the full amount of your order will be assessed the industry standard 25% restocking fee, and 10% payment processing fee if applicable. Shipping fees cannot be refunded.
Return, refund, or exchanges will not be made on custom-made, used, modified, and final sale items. Products must be returned in their original condition and packaging.
For canceling reserved items that are already paid for, there will be a 30% cancellation fee.
For any questions regarding our products and orders, call us at 1-855-330-1133.